Set up your business and add your team

Three things unlock everything else in Sebenza: your account, your business profile (it prints on every invoice and quote), and logins for the people who'll use it with you.

Create your account

1. 1

   Open the signup page

   App.sebenzas.com → Sign In → Create Your Account.

2. 2

   Fill in the basics

   First Name, Last Name, Email Address, and Business Name (optional — you can rename it later).
3. 3

   Where and what you do

   Country, Province, City, Cell number, then Industry. Pick the closest match: Sebenza hides the modules you don't need and renames things to fit (a law firm sees Cases, a cleaning company sees Jobs).
4. 4

   Team size

   Number of users, including yourself. The Price preview below it shows what you'd pay monthly or yearly after the trial.
5. 5

   Password and terms

   A password of 8 characters or more, tick I agree to the Terms of Service and Privacy Policy, tap Create Your Account.

   ✓ You land on your Dashboard with a 14-day free trial running. A verification email arrives — tap Verify Email when you get a chance. You can keep working in the meantime.

Put your business on your documents

1. 1

   Open General settings

   Settings → General.
2. 2

   Organization Profile

   Check Organization Name. This is the name your clients see.

3. 3

   Business Details

   Physical Address, City, Postal Code, Phone, Email, Website and your Company Registration Number. These print in the header of every invoice and quote.
4. 4

   Company Logo

   Tap Click to upload your logo. PNG, JPG or SVG, under 2 MB.

5. 5

   Banking Details

   Switch on Show banking details on invoices & quotes and fill in Bank Name, Account Name, Account Number, Branch Code, so clients paying by EFT have the details on the invoice itself.

6. 6

   Save

   Tap Save Changes. You'll see Settings Saved.

   ✓ Create a quick invoice and open its preview: your name, address, logo and bank details are on it.

Add your team

Each person gets their own login. You create it and set their first password.

1. 1

   Open User Management

   In the menu, User Management. The top of the page shows X of Y seats used.

2. 2

   Add the person

   Tap Add Employee. Fill in Name, Surname, Email and a Password (8 characters or more — you set it, and only you can reset it later).

3. 3

   Give them a role

   Role decides what they can see and do:

   • Admin — everything except billing ownership
   • Finance — invoices, payments, statements
   • Manager — team and day-to-day operations
   • Staff — standard daily access
   • Support — tickets, inboxes, client communication
4. 4

   Create the login

   Tap Add Employee. You'll see User Created, and a welcome email with their login details goes to their address.

   ✓ They appear under Team Members as Active and can sign in at app.sebenzas.com straight away.

Good to know

• Employment details — + Add employment & contact details on the same form takes position, department, hire date and bank details for payroll. Optional now, editable later under HRM.
• Out of seats? The Add Employee button greys out and the seat pill reads Limit reached — upgrade. My Package → + Add Users adds seats (paid per user per month).
• Someone leaves — deactivate them in User Management; their seat frees up and their work history stays.
• Full authority — Grant Full Authority on a user gives them the same powers as you, including managing users. Use it for a co-owner, not for staff.
• Change your industry — Settings → General → Industry, while you're on trial. It locks once you're paying.

If something's off

• "Seat limit reached" when adding someone — you're at your user count. Add a seat in My Package first.
• They didn't get the welcome email — check spam, then confirm the address in User Management. You can also tell them the password directly; it's the one you typed.
• "User with this email already exists" — that address already has a Sebenza login, possibly at another business. Use a different email.